Innovative Staffing For The Medical Practice
Deborah Walker Keegan, PhD, FACMPE
February 1, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn how to create the “right” care team for your medical practice
- Learn innovative staffing strategies for each key step in patient flow
- Learn about inventive staffing models for electronic health records, medical home models of care and virtual medicine.
Front Office Success
Elizabeth Woodcock, MBA, FACMPE, CPC
February 15, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn the ten commandments of good service
- Understand five measurable standards for telephone service
- Learn how to ensure that staff words and actions are consistent with your medical practice
Patient Access And Scheduling
Deborah Walker Keegan, PhD, FACMPE
February 22, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn how to optimize patient access and scheduling methods
- Learn strategies to reduce no shows in your practice
- Learn how medical practices are expanding patient access beyond episodic visit to newer delivery systems of care
The Efficient Physician
Elizabeth W. Woodcock, MBA, FACMPE, CPC
February 29, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn more than a dozen proven tactics to improve your efficiency
- Understand tactics to train your staff to prepare for every encounter
- Learn how to avoid batching work, create the ideal workspace and handle the “Oh, by the ways...”
Smart Solutions
Alanna Caracciolo, MC, ATC
April 4, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn about customizable DMEPOS solutions and programs
- Learn about DMEPOS business solutions available through DJO Healthcare Services
- Learn how to access resources and guides to assist practices with in-house DMEPOS billing
"Greening" Your Practice
Carol O'Hern
April 18, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Understand what "green" means in an office setting, and what it means to your customers
- Learn how to measure sustainability success
- Learn what's new in sustainable office products
Countdown to ICD-10
Betsy Nicoletti
May 16, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Understand important principles of ICD-10
- Learn how to select a diagnosis code by understanding the framework of the system
- Learn the correct procedure for using the index and tabular list to find a diagnosis
Keeping the Cash Flow Flowing
Jim Lester - RelayHealth
July 11, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Review the changing reimbursement environment (past, present, future)
- Learn strategies for cash flow improvement
- Hear an overview of RelayHealth and information on the company’s solutions
CPR for Your Revenue Cycle
Deborah L. Keegan, Ph.D., FACMPE
November 7, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- How to diagnose and treat your revenue cycle
- Best practices within revenue cycle management
- How to help improve business performance
Diagnosis Coding: It's Not Just For Claims Payments Anymore
Betsy Nicoletti
May 8, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Understand how payers use diagnosis data on claims for more than paying a single claim
- Understand the importance of specific and accurate ICD-9 coding
- Understand the critical steps to make the transition from ICD-9 to ICD-10 smoother
Drug Shortages
Mike Bunn - Pharmacy Healthcare Solutions, Inc.
June 20, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn the underlying causes of drug shortages, including both manufacturing quality issues and economics
- Hear case studies illustrating drug shortage causes, interim measures, and resolutions
- Learn what federal agencies are doing to address drug shortages and what challenges remain
Medicare Wellness Visits: Good For Patients, Good For Practices
Betsy Nicoletti
November 28, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- How to identify what beneficiaries are eligible for the wellness visits and when they are eligible
- How to describe the requirements for billing for the wellness visits and other covered services on the same day
- How to plan a strategy to schedule, perform, and document the services
Understanding CLIA
Ann Bachman, BS, MT (ASCP), CLC (AMT)
February 6, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Purpose of CLIA compliance
- Understand CLIA certificate types
- Understand how to comply with essential CLIA requirements
Government Incentives: Tips and Tools to Qualify, Participate and Get Paid
Elizabeth W. Woodcock, MBA, FACMPE, CPC
February 20, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Recognize the penalties that are currently being imposed – and how to avoid future ones
- Determine how to successfully participate in Medicare’s PQRS and eRx programs
- Highlight key changes to participation in the government’s EHR Incentive Program
Accountable Care Organizations
Bruce Haupt
March 6, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Understanding the role of Population, Care, Disease and Utilization Management in an ACO
- Identification and understanding of key ACO competencies
- Understand the template and roadmap for the new IT systems/capabilities required to support the new ACO competencies
Healthcare Reform
Ann Richardson Berkey
March 20, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- An overview and timeline of the major changes coming
- Understanding how it will affect your practice
Learn How Hospital Readmissions Policy Impacts All Markets
Linda Rouse O’Neill
April 24, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Understand the key dates in which hospital readmissions will be affected
- Understand how healthcare providers will be held accountable
- Understand the impact within your business
General Health And Safety
Kathy Rooker
December 5, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn what needs to be included in your facility violence plan
- Understand the duties of your OSHA Safety Officer and OSHA recordkeeping requirements
- Ergonomics and first aid procedures
Bloodborne Pathogens/Exposure Control Plan
Kathy Rooker
December 19, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn how to implement practice controls in your office and when to wear PPE (personal protective clothing and equipment)
- Safety sharps and sharps evaluations
- CDC requirements for Hepatitis B testing requirements and post-exposure follow-up
Hazard Communication and Decontamination
Kathy Rooker
January 9, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Review of HazCom recordkeeping requirements and how to log these substances in a MSDS notebook
- Which decontamination & sterilization method works for your practice
- Pros and cons of autoclave or a high-level disinfectant
TB and Infection Control
Kathy Rooker
January 23, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- What facilities are required to perform annual TB testing
- Policies needed in a TB exposure control plan and a pandemic influenza plan
- Implementation of respiratory protection for staff members/N-95 Respirators
Infection Prevention
Gail Bennett, RN, MSN, CIC
January 18, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn four of the important functions within the infection prevention role
- Understand OSHA requirements for infection prevention training
- Understand principles related to environmental cleaning
Infection Prevention
Gail Bennett, R.N., M.S.N, CIC
October 17, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- The seven important functions within the infection prevention role
- The two OSHA requirements for infection prevention training
- How to describe three principles related to environmental cleaning
The Next Generation of Prostate Cancer: How to Make PSA a Better Marker
David Schaffner, Ph.D., MT (ASCP)
May 30, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Understand the importance of prostate cancer in terms of incidence and deaths, and the basis of the disease
- Compare and contrast the effectiveness of PSA screening to other accepted disease screening efforts
- Understand future of markers for benign and malignant disease
Evidence-Based Medicine
Joseph Thomas - Strategic Healthcare Group, LLC
June 6, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Learn the clinical and economic factors driving the increasing focus on patient blood management in the U.S.
- Learn evidence-based recommendations for the identification and management of anemia perioperative patients
- Understand how HemoCue® can optimize anemia management and transfusion therapy in the perisurgical patient
Exposure to Hazardous Drugs
Christopher Lomax and Mable Taplin, RN, MSN
August 1, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- How to define hazardous drugs and negative health effects associated with exposure
- How to identify work practices that present a risk of exposure to hazardous drugs
- How to outline workplace strategies and practices to reduce exposure and prevent contamination from hazardous drugs
Patient-Centered Medical Homes
Bruce Bagley, MD, FAAFP
August 29, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Understand the key ingredients for success of the Patient-Centered Medical Home in the new payment environment
- Gain insight into the role of the Patient-Centered Medical Home in an accountable care organization
- Learn how systems and information technology can provide better care, access and information for patients
Routine HIV Testing
Norman J. Moore, Ph.D
September 12, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- How to define the current state of the HIV epidemic and trends in HIV Diagnosis
- How to cite the CDC and Medical Organization recommendations for routine HIV testing
- How to describe the strategies for HIV testing in Clinic and POL settings
Positive Impact of Healthcare Reform Through Point-of-Care Diagnostics
Steven C. Kazmierczak, Ph.D., DABCC and Charles Root, Ph.D.
September 19, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- What technologies are currently available
- Financial improvements through point-of-care diagnostics
- How to improve practice efficiency
Anti-Coagulation Management
Jack E. Ansell, M.D.
October 3, 2012 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- The growing marketing for anti-coagulation therapy
- The benefits of point of care testing
- The impact of Systemic Anti-Coagulation Management on patient care
Motivating Your Healthcare Team
Joseph S. Bujak, MD, FACP
April 10, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Appreciate that extrinsic motivators actually compromise the quality and quantity of the work they are intended to promote
- Learn the three primary motivators of heuristic work
- Appreciate the 7 practices of successful organizations
Demystify and Simplify Physician Quality Reporting
Rosemarie Nelson, MS
May 22, 2013 – 2:30PM EST
(1:30PM CST, 11:30AM PST)
- Review the unique physician quality reporting initiatives
- Learn how the various quality reporting programs align
- Plan your attack to earn incentives and eliminate penalties
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